Every Telegram conversation, in one inbox.
Reply to every Telegram customer from one real-time inbox your whole team shares, and let automated replies answer the rest, even at 3 a.m. We set it all up for you.
- Free 15-minute demo
- Set up for you
- Replies 24/7
- 30-day money-back
24/7
automated replies
Live
real-time inbox updates
Unlimited
conversations
Any device
desktop, tablet, phone
Sound familiar?
Telegram is where your customers are. Your inbox isn't ready for them.
Messages die on one phone
Your Telegram chats live on whoever's device is logged in. When they're off shift, your customers wait.
The same five questions, all day
Prices, delivery, how to sign up. Your team types the same answers hundreds of times a week.
Leads go cold at 2 a.m.
Someone messages at night, gets nothing back, and buys from whoever answers first.
Big platforms, big bills
Omnichannel suites charge per seat and per contact for features you'll never use, just to get a Telegram inbox.
Convo fixes all four. One inbox, automated first replies, a flat price.
How it works
Up and running without lifting a finger
You don't need a developer or any technical knowledge. Our team handles the setup, so you can start replying to customers straight away.
Book a free demo
A 15-minute call. We show you Convo working with real conversations and answer your questions.
We set everything up
Our team connects your Telegram, builds your first automated replies and creates your login. Nothing technical for you to do.
Reply from one inbox
Every customer message lands in Convo in real time. Your team answers from any device, and the bot handles the rest.
Product tour
See every screen before you sign up
Screens from the live Convo app, shown with sample data for a demo store.
One inbox for every conversation
Search people and messages, filter by bot or unread, and reply with text, photos or files. Delivery ticks show exactly what landed.
Automations
Your best salesperson never sleeps.
Build a guided conversation once. Convo greets every new contact by name, asks your questions with tap-to-answer buttons, saves each reply to the contact, then hands a warm, qualified lead to your team.
- Answers in seconds, any hour, any time zone
- Qualifies leads before a human spends a minute
- Captures order numbers, topics and details automatically
- Steps aside the moment you reply yourself
Works on any device
Answer customers from your pocket
Convo runs in the browser on desktop, tablet and phone. Nothing to install, and nothing tied to one person's device.
Everything included
All the features. None of the bloat.
Every plan gets the full inbox and message support. Higher plans add more bots and hands-on help.
Inbox
- Real-time updates, no refreshing
- Search across names and messages
- Filter by bot, unread or bot-handled
- Unread badges and customer profiles
- Know when someone blocks your bot
Messages
- Text, photos, documents and voice notes
- Audio, video, stickers, locations, contacts
- Send photos and files up to 50 MB
- Sent and failed status on every reply
- Full history kept per customer
Automations
- Up to 20 steps per reply flow
- Tap-to-answer buttons, up to 12 per step
- Save answers to the customer's profile
- Greet every customer by first name
- Smooth hand-off to a real person
Control
- Run for new customers or everyone
- Restart after a quiet period you choose
- Pause or resume any bot instantly
- Replying yourself always takes over
- Works on desktop, tablet and phone
Who it's for
Built for businesses that sell on Telegram
Online stores
Order status, delivery questions and returns, answered in one place instead of on a shared phone.
Trading and signal communities
Welcome and qualify new members automatically, then hand serious leads to your team.
Agencies
Run Telegram for every client from one login, or white-label Convo and resell it as your own.
Courses and coaching
Answer enrolment questions at any hour and capture each lead's details automatically.
Local services
Bookings, quotes and reminders over the app your customers already use every day.
Support teams
Give everyone the same inbox and history, so no customer has to repeat themselves.
Compare
Why teams switch to Convo
| Feature | Convo | Telegram on a phone | Enterprise suites |
|---|---|---|---|
| Set up for you, nothing technical | |||
| Whole team sees one inbox | |||
| Automated replies, no coding | |||
| Several bots in one place | |||
| Built for Telegram first | |||
| Flat price, no per-contact fees | |||
| White-label for your clients |
Security
Your bots and your customers, locked down.
Built by MindstreamSoft, the engineering team behind ERP, HRMS and payment platforms for clients across six markets. Security is the default, not an add-on.
Encrypted at rest
Your bot access is stored with AES-256 encryption, the same standard banks use. A stolen database copy is useless.
Only real messages get in
Every incoming message is verified as genuinely coming from Telegram, so nobody can slip fake messages into your inbox.
Your data stays yours
Your customers and conversations are walled off in your own workspace. No other account can ever see them.
Protected sign-in
Secure sessions, protection on every action, and automatic lock-out against password guessing.
Pricing
Simple pricing. No per-seat or per-contact fees.
Unlimited conversations on every plan. Choose by how many Telegram bots you run: 1, 3 or 5, or talk to us for more.
Starter
One Telegram bot and one inbox. For a shop or creator getting off their phone.
$19$16/month
Billed $192 yearly. You save $38.
1 Telegram bot
- Unlimited conversations and contacts
- Real-time shared inbox
- Photos, files, voice and video, both ways
- 1 automated reply flow
- Activity dashboard
- Email support
Free demo. Setup done for you.
Growth
For teams running several bots and automating their first replies.
$39$33/month
Billed $396 yearly. You save $78.
3 Telegram bots
- Everything in Starter
- Automated replies on every bot, up to 20 steps
- Quick-reply buttons and captured answers
- Filter by bot, unread or bot-handled
- Priority support, same working day
- Full setup done for you
Free demo. Setup done for you.
Business
Brands and communities with more channels to run.
$59$49/month
Billed $588 yearly. You save $118.
5 Telegram bots
- Everything in Growth
- We build your reply flows for you
- Onboarding session for your team
- Bot health monitoring
- Dedicated account contact
- Priority feature requests
Free demo. Setup done for you.
Custom
More than 5 bots, your own brand, or features built just for you.
Custom
One-time licence or managed hosting
Unlimited bots
- Any number of Telegram bots
- White-label: your brand and your domain
- Admin panel to manage your own clients
- Custom features built by our team
- Private installation on your server
- Setup and handover included
Tailored quote after a short call.
30-day money-back guarantee. If Convo isn't right for you within 30 days of paying, we refund you in full. No forms, no questions.
Questions
Everything you're wondering
Do I need any technical skills?
None. Our team sets up your workspace, connects your Telegram and builds your first automated replies. You log in and start answering customers.
What happens in the demo?
A 15-minute video call. We show Convo handling real conversations, look at how your customers reach you today, and recommend the right plan. No pressure, no obligation.
Can I use the Telegram bot I already have?
Yes. We can connect your existing bot, or set up a new one for you. Either way your customers keep messaging the same place they always have.
Who starts the conversation?
Your customer does. Telegram only lets a business bot message people who have contacted it first, which keeps your inbox free of spam.
What file sizes are supported?
You can send photos and files up to 50 MB. Customers can send you files up to 20 MB.
Is my data safe?
Yes. Your bot access is encrypted with AES-256, every incoming message is verified as genuinely from Telegram, and your workspace is completely separate from every other customer's.
Can I change plans or cancel later?
Any time. Upgrade when you add bots, downgrade when you don't need them, or cancel with no notice period.
Can I resell Convo under my own brand?
Yes, on the Custom plan. We install it on your domain and you get an admin panel to create clients, set their limits and support them.
Book a demo
See Convo live. Book your free demo.
Leave your details and we'll email you within one working day to pick a time. In 15 minutes you'll see exactly how Convo works for your business.
- Free 15-minute live demo
- No commitment, no pressure
- Full setup done for you by our team
- 30-day money-back guarantee once you pay
- Cancel any time, no notice period
Need something custom built on top of Convo, or a different product entirely? Talk to the MindstreamSoft team.